Privacy Policy

Information We Collect

For researcher accounts, we collect your name, email address, institution, and stated reason for access. For patients submitting contact requests, we collect name, email, and optional phone number. Search queries are not linked to your identity and are not stored.

How We Use It

Account information is used solely to verify researcher eligibility and provide access to the platform. Contact request information is shared with the relevant trial researcher to facilitate communication. We do not sell or share your data with third parties for marketing purposes.

Condition Alerts

If you subscribe to condition alerts, we store your email address alongside your selected condition(s) to send you notifications when new trials are listed. You can unsubscribe at any time.

Data Storage

Account and form data is stored securely via Supabase, hosted on AWS infrastructure. We use industry-standard security practices including encryption in transit and at rest.

Cookies

We use session cookies solely to maintain your authenticated state. We use Google Analytics to understand aggregate usage patterns. We do not use advertising or third-party tracking cookies.

Data Retention

Account data is retained for as long as your account is active. Contact request data is retained for up to 24 months. You may request deletion of your data at any time by emailing us.

Your Rights

You have the right to access, correct, or delete any personal information we hold about you. To exercise these rights, email us at hello@clinicalsai.com.

Children

Clinicals AI is not directed at children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy from time to time. We will notify registered users of material changes by email.

Contact

For privacy-related requests or questions, email us at hello@clinicalsai.com.